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Service und Remote-Assist

We are here for you! Our support team ensures that small and large problems are solved professionally, quickly and easily.

There are four ways to make use of our support-services:

Our Hotline

Do you need support quickly and unexpectedly? Hotline: +49 52 51-16 19 2-33

E-Mail Support

Send your request to our support via email: support@axongmbh.de

Remote-Assist

Telephone support with support from TeamViewer for remote access.

On-Site Support

If a malfunction that is identified makes a customer service call necessary, this is immediately coordinated by the colleagues in the support team.

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No support contract yet?

You are not a customer yet and a support contract has not yet been concluded with us? In this case, please contact us in one of the ways mentioned above so we can discuss the details individually.